Services

End-to-end implementation of regulated pharmaceutical software.

From strategy and system selection to validation and long-term support, we deliver the full lifecycle — or step in exactly where your team needs us.

01

Pharmacovigilance system implementation

We implement and configure safety databases and the workflows around them, so adverse event cases move from intake to submission accurately, on time and with a complete audit trail.

Case processingSignal managementPSUR / PBRERMedDRA
  • Safety database selection, configuration and rollout
  • Case intake, triage, coding and workflow design
  • Expedited and periodic reporting configuration
  • Signal detection and safety analytics setup
  • Upgrades and re-implementations of existing platforms
02

Regulatory submissions & gateways

Reliable electronic submission is non-negotiable. We build and test the connections between your safety and regulatory systems and health authority gateways.

ICH E2B(R3)FDA ESGEMA EudraVigilanceRIM
  • E2B(R3) message configuration and validation
  • Gateway connectivity, certificates and acknowledgement handling
  • Partner and license-partner safety data exchange
  • Regulatory information management integration
  • Submission monitoring and exception handling
03

Computer system validation

Risk-based validation that satisfies inspectors without slowing projects down. We produce clear, traceable documentation and keep systems in a validated state over time.

GAMP 521 CFR Part 11EU Annex 11CSA
  • Validation master plans and risk assessments
  • User, functional and configuration specifications
  • IQ / OQ / PQ protocol authoring and execution
  • Requirements traceability matrices and summary reports
  • Periodic review, audit support and remediation
04

Enterprise integration

Safety does not live in isolation. We connect pharmacovigilance with clinical, quality, medical information and ERP systems so data flows once, correctly, and securely.

APIsMiddlewareQMSCTMS / EDC
  • Integration architecture and interface specifications
  • API and middleware development
  • Clinical trial and medical information system interfaces
  • Quality management and complaint handling integration
  • Interface monitoring, alerting and error recovery
05

Data migration

Moving years of safety and product data between systems is high-risk. Our controlled migration method preserves data integrity and produces the evidence to prove it.

ALCOA+Data mappingReconciliation
  • Source data profiling and cleansing
  • Field-level mapping and transformation rules
  • Trial migrations and dress rehearsals
  • Automated reconciliation and verification
  • Migration reports for the validation package
06

Managed support & administration

After go-live, we keep your platforms running, current and compliant — acting as an extension of your IT and safety operations teams.

Change controlUpgradesSLA-based support
  • Application administration and user management
  • Release, patch and upgrade management
  • Change control and impact assessment
  • Incident and problem management
  • Training for administrators and end users

Not sure where to start?

A short scoping conversation is often enough to outline the right approach, timeline and team for your project.

Contact us → contact@drugsafetysoft.com